Store Policies

By purchasing from The Final Boss on TCGSold, you agree to the following terms: 1. All orders are subject to availability and confirmation of the order price. 2. Products are described to the best of the store's ability. Minor variations may occur. 3. Once an order is placed, it cannot be modified. Please contact the store if you need to cancel before dispatch. 4. Payment is processed securely through Stripe. The Final Boss does not store your payment details. 5. Delivery times are estimates and may vary. The store is not responsible for delays caused by postal services. 6. By completing a purchase you confirm that you are at least 18 years old or have parental consent. 7. These terms are governed by the laws of England and Wales.

The Final Boss is committed to protecting your privacy. This policy explains how your information is handled when you shop with us on TCGSold. What we collect: • Your name and delivery address (to fulfil orders) • Your email address (to send order confirmations and updates) • Your payment information (processed securely by Stripe — we never see or store your card details) How we use your information: • To process and deliver your orders • To communicate with you about your purchases • To respond to your messages and enquiries We do not: • Sell or share your personal data with third parties for marketing • Send unsolicited marketing emails unless you have opted in • Store your payment card details Your data is held securely and retained only for as long as necessary to fulfil orders and comply with legal obligations. You can request deletion of your data at any time by contacting the store. For platform-level data handling, please refer to TCGSold's privacy policy.

We want you to be happy with your purchase. If something isn't right, here's how returns and refunds work: Damaged or incorrect items: If your item arrives damaged or is not as described, please contact us within 7 days of delivery with photos. We will offer a full refund or replacement. Change of mind: We accept returns for change of mind within 14 days of delivery, provided the item is unused and in its original condition. The buyer is responsible for return postage costs. Refund process: Refunds are processed through the original payment method via Stripe. Please allow 5–10 business days for the refund to appear in your account. Non-returnable items: • Sealed products that have been opened • Items explicitly marked as non-returnable in the listing To request a return or refund, please message us through TCGSold.